At GradeTek, we give every one of our clients a Customer Satisfaction survey to take after the job is done. We ask them to rate us based on the following criteria:
- Easy to work with
- Understood what the customer wanted to accomplish
- Completed on or before due date
- Reasonable cost
- Initial response time
- Communication throughout project
- Delivered product was easy to understand
- Would use this Surveyer again
- Would recommend this Surveyer to others
Customers are allowed to choose a grade 1-5, with 1 being extremely dissatisfied and 5 being extremely satisfied. GradeTek has never received an average score of less than 4.2 and 95% of the reviews average 4.5 or better.
Find out what so many customers have learned while working with GradeTek and give us a call today!